We’ll happily refund your full-priced shades, within 15 days of delivery, if they have not been worn. Must be in resalable condition with original case and tags. Shades received after 15 days or not received in original condition will be issued a Merchandise Credit available to be used at Shaded Bliss.
Returns are available for full-priced shades only. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
List which products you'd like to return then you will receive further instructions with a return slip and shipping label. A shipping charge of $5.00 will be deducted from your refund.
Package your return in a well-padded box to avoid damage during transit along with the invoice and printed return slip. Shades MUST arrive in good condition, with tags and case.
Your refund will be issued to the original form of payment.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please expect 7 business days for your order to be processed, once we receive it. During peak season, allow extra processing time due to higher than normal volumes. You’ll receive an email confirmation when your return is completed. Please note: Depending on your issuing bank, your credit may not show until your next billing cycle.
Damages and Issues
Any order discrepancies or damaged items received must be reported within 5 days of delivery. Include your order number, a brief description of the issue & a picture of the shades.
Unfortunately, we cannot accept returns on sale items or gift cards.
Questions about the Refund Policy should be sent to us at firstname.lastname@example.org