RETURNS & WARRANTY


 NOT QUITE YOUR SHADE?

We’ll happily refund your full-priced shades, within 15 days of delivery, if they have not been worn. Must be in resalable condition with original case and tags. Shades received after 15 days  or not received in original condition will be issued a Merchandise Credit available to be used at Shaded Bliss.

Returns are available for full-priced shades only. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Return Process


List which products you'd like to return then you will receive further instructions with a return slip and shipping label. A shipping charge of $5.00 will be deducted from your refund.

Package your return in a well-padded box to avoid damage during transit along with the invoice and printed return slip. Shades MUST arrive in good condition, with tags and case.

Your refund will be issued to the original form of payment. 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


Please expect 7 business days for your order to be processed, once we receive it. During peak season, allow extra processing time due to higher than normal volumes. You’ll receive an email confirmation  when your return is completed. Please note: Depending on your issuing bank, your credit may not show until your next billing cycle. 

Damages and Issues

Any order discrepancies or damaged items received must be reported within 5 days of delivery. Include your order number, a brief description of the issue & a picture of the shades. Send to customercare@shadedbliss.com

Unfortunately, we cannot accept returns on sale items or gift cards.


​Warranty :  ​For manufacturing defects, replacements are available within 30 days of purchase. Warranty does not cover scratches, accidental damage caused by general use, fading or peeling of frames or the loss of screws due to neglect. Mirror lenses are highly vulnerable to scratches and nicks caused by everyday wear and tear. Natural wear and tear on mirror lens sunglasses do not make them eligible for exchanges. Contact: customercare@shadedbliss.com for more information

 

Shaded Bliss
​c/o TQW Ventures
3680 Wilshire Blvd
Ste P04 - 1856
Los Angeles, CA 90010
​323-987-6055
​customercare@shadedbliss.com